Products
What skin types is Beauty of Joseon most suitable for?
Our products are formulated with Hanbang (traditional Korean herbal) ingredients and are hypoallergenic, making them suitable for all skin types. To help you find the best fit, you can also explore our Skin Quiz section for personalized product recom
What is a patch test?
Patch test can be done by applying the product to a small patch of skin where you are unlikely to accidentally wash or rub it away. You can wait for a few hours to see if you are allergic to a certain ingredient. Please discontinue using if discomfor
How long do your products last?
In general, Beauty of Joseon products have a shelf life of 36 months from the manufacturing date when unopened and 12 months after opening. However, some products have different periods after opening. Please refer to the expiration date and PAO infor
I have allergic reactions after using a Beauty of Joseon product. What should I do?
We sincerely apologize for any discomfort or allergic reaction you may have experienced after using our product. For further assistance, please contact our Customer Support team through Contact Us and provide the following information:. Our team will
Is Beauty of Joseon a cruelty-free brand?
All our products are cruelty-free, and we do not test on animals.
How can I store the products after opening?
To maintain the best condition of our products, please store them at room temperature and avoid exposure to direct sunlight.
Does the rice ferment filtrate used in the Relief Sun contain alcohol?
Relief Sun : Rice + Probiotics (SPF50+ PA++++) does not contain alcohol-derived ingredients. Fungi in our Relief Sun : Rice + Probiotics (SPF50+ PA++++) are different from the fungi used to produce alcoholic drinks, such as makgeolli or sake.
Is it okay if a teenager use Beauty of Joseon products?
Teenagers can use our products; however, during the pre-pubescent stage, their skin may be more sensitive due to hormonal changes. Depending on individual skin types and conditions, irritation could occur. We recommend consulting a physician before i
Is it okay if a toddler use Beauty of Joseon products?
Children's skin may be more delicate and sensitive, so we recommend carefully reviewing product ingredients before use. For products containing active ingredients such as retinol, AHA, and BHA, we suggest considering your child's skin condition and p
The product froze during the shipping. Is it safe to use?
There are cases where the product freeze due to external temperatures, but the product restores itself to the original state, and there is no problem with the stability of the product when it melts at room temperature. Please be cautious when opening
Can pregnant or breast-feeding women use it?
Many Beauty of Joseon products are formulated without common ingredients that are generally advised to be avoided during pregnancy and breastfeeding. However, hormonal changes during pregnancy and breastfeeding may make the skin more sensitive, so we
Can I still use my SPF after storing it in a hot place with a direct sunlight for a few hours?
The chemical formulas of sunscreens do break down when it is stored under direct sunlight or excessive heat since sun-protecting ingredients are sensitive to heat. We recommend keeping the sunscreen under a cool and shady area. Storing a sunscreen in
Which of the Beauty of Joseon products are vegan?
Relief Sun : Rice + ProbioticsRelief Sun Aqua-fresh : Rice + B5Day Dew SunscreenMatte Sun Stick : Mugwort + CentellaTinted Mineral Dayscreen SPF 30Dayscreen Moisturizer SPF 30Stay Fresh Tone-Up Sunscreen PurpleStay Fresh Tone-Up Sunscreen GreenHydra
Is this a Muslim-friendly brand with a halal certification?
Our products currently do not have a halal certificate. However, majority of our products are vegan and here is the list:
How can I verify the authenticity of the product?
Products purchased from our Official Mall or Authorized Retailers are guaranteed to be authentic. For products purchased from unauthorized retailers, we are unable to guarantee their authenticity. This does not necessarily mean that the products are
Which of the Beauty of Joseon products are fragrance-free?
Most Beauty of Joseon products are fragrance-free. However, fragrance-free status may vary by product. Ginseng Cleansing Oil is free from artificial fragrance but contains Ocimum Basilicum Oil, a natural essential oil.