Need help with an order, have question about our products, or just want to chat? We are here to help!

Operational Hours: Monday - Friday : 9:00 am to 6:00 pm (KST)

Beauty Of Joseon

<p id="isPasted"><span style="font-size: 16px;">Our products currently do not have a halal certificate. However, majority of our products are vegan and here is the list:</span></p><ul><li style="font-size: 16px;">Relief Sun : Rice + Probiotics (SPF50+ PA++++)</li><li style="font-size: 16px;">Matte Sun Stick : Mugwort+Camelia</li><li style="font-size: 16px;">Ginseng Moist Sun Serum (SPF 50+ PA++++)</li><li style="font-size: 16px;">Relief Sun Aqua-fresh: Rice + B5</li><li style="font-size: 16px;">Daily Relief Sunscreen: Broad Spectrum SPF 40</li><li style="font-size: 16px;">Green Plum Refreshing Cleanser</li><li style="font-size: 16px;">Ginseng Cleansing Oil</li><li style="font-size: 16px;">Radiance Cleansing Balm</li><li style="font-size: 16px;">Apricot Blossom Peeling Gel</li><li style="font-size: 16px;">Green Plum Refreshing Toner : AHA + BHA</li><li style="font-size: 16px;">Ginseng Essence Water</li><li style="font-size: 16px;">Glow Replenishing Rice Milk</li><li style="font-size: 16px;">Revive Eye Serum : Ginseng + Retinal</li><li style="font-size: 16px;">Glow Deep Serum : Rice + Alpha-Arbutin</li><li style="font-size: 16px;">Calming Serum : Green tea + Panthenol</li><li style="font-size: 16px;">Light On Serum : Centella + Vita C</li><li style="font-size: 16px;">Red Bean Refreshing Pore Mask</li><li style="font-size: 16px;">Centella Asiatica Calming Mask</li><li style="font-size: 16px;">Low pH Rice Face and Body Cleansing Bar</li><li style="font-size: 16px;">JELLOSKIN Massage Cream For Face and Body</li></ul>

Our products currently do not have a halal certificate. However, majority of our products are vegan and here is the list:

Is this a Muslim-friendly brand with a halal certification?

Products

What should I do if the delivered item is damaged or incorrect?

How can I process a return?

How do I check my tracking code?

What can I do if I can’t find my package when the tracking link says the package is delivered?

How to change delivery information (Phone Number, Address, etc.)?

Why hasn't my order started shipping yet?

I entered the wrong address and didn't receive my order. Can you reship it or provide a refund?

Shipping

What types of card payment options are available?

How do I check the status of my order?

Do you offer promotion & discount codes for first timers?

How can I change some products in my order?

How do I cancel my order?

What is the currency showed on your website?

The checkout page says that my payment was failed, and I cannot proceed further. What can I do?

Why the free gift has been removed from my order after checking out?

Why was my account charged twice for one order?

Orders & Payments

What skin types is Beauty of Joseon most suitable for?

What is a patch test?

How long do your products last?

I have allergic reactions after using a Beauty of Joseon product. What should I do?

Is Beauty of Joseon a cruelty-free brand?

How can I store the products after opening?

Does the rice ferment filtrate used in the Relief Sun contain alcohol?

Is it okay if a teenager use Beauty of Joseon products?

Is it okay if a toddler use Beauty of Joseon products?

The product froze during the shipping. Is it safe to use?

Can pregnant or breast-feeding women use it?

What are the benefits of Hanbang (traditional herbal) ingredients that are used in Beauty of Joseon products?

Can I still use my SPF after storing it in a hot place with a direct sunlight for a few hours?

Which of the Beauty of Joseon products are vegan?

How can I verify the authenticity of the product?

Which of the Beauty of Joseon products are fragrance-free?

Do you have a wholesale program?

I’m an UGC creator. Can I enroll in Beauty of Joseon’s PR list?

Wholesale & Partnerships

How can I find the best Beauty of Joseon products for my skin type?

How often should I reapply sunscreen for optimal protection?

Skincare Tips & Recommendations

How are Beauty of Joseon products different from other skincare brands?

What is the address and business hour of Beauty of Joseon Samcheong Flagship Store?

Is this a Muslim-friendly brand with a halal certification?Updated 4 months ago