Why the free gift has been removed from my order after checking out?Updated 2 days ago

We offer free gifts with purchase (GWP) during selected promotions or events when the qualifying order amount is met.

GWP eligibility is determined based on the order amount after discounts, excluding shipping fees and regional taxes.

If an additional discount is applied at checkout and the order amount falls below the required threshold, the free gift may be automatically removed from your order.

Additionally, if a free gift from a previous promotion remains in your cart, it may be automatically removed, and your order will be shipped without that gift.

Please note that free gifts are available on a first-come, first-served basis and may run out without prior notice. Depending on availability, free gifts may be substituted with other items or may not be provided.

GWP availability, qualifying thresholds, and conditions may vary by promotion, country, or region. We recommend checking the promotion details on our website before completing your purchase.