The checkout page says that my payment was failed, and I cannot proceed further. What can I do?Updated 5 months ago

The list below is the possible reasons why your payment was not successful:

1. Sometimes, our system does not accept credit cards that are not issued with your own name. If you have other credit card issued with your name, please use other cards.

2. If your card is issued in a different country where you currently reside, the system may not approve your payment. We recommend you use a credit card issued in the country where you currently live.

3. This might be a temporary technical issue, so we kindly ask you to try ordering again later.

If you still have issues during the checkout process, please contact our Customer Service Team using our contact form, If you provide the error code to us, you can receive a faster consultation.