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Beauty Of Joseon

<p><span style="font-size: 16px;">Please visit our <a href="https://beautyofjoseon.com/pages/returns-exchanges" id="isPasted" style=" text-decoration: none;">Return &amp; Refund</a> page to start return. Please note that customers can be charged with restocking fee and returning items 14 days after receiving the product may not be accepted. </span></p>

Please visit our Return & Refund page to start return. Please note that customers can be charged with restocking fee and returning items 14 days after receiving the product may not be accepted.

How can I process a return?

Shipping

What should I do if the delivered item is damaged or incorrect?

How do I check my tracking code?

What can I do if I can’t find my package when the tracking link says the package is delivered?

How to change delivery information (Phone Number, Address, etc.)?

Why hasn't my order started shipping yet?

I entered the wrong address and didn't receive my order. Can you reship it or provide a refund?

What types of card payment options are available?

How do I check the status of my order?

Do you offer promotion & discount codes for first timers?

How can I change some products in my order?

How do I cancel my order?

What is the currency showed on your website?

The checkout page says that my payment was failed, and I cannot proceed further. What can I do?

Why the free gift has been removed from my order after checking out?

Why was my account charged twice for one order?

Orders & Payments

What skin types is Beauty of Joseon most suitable for?

What is a patch test?

How long do your products last?

I have allergic reactions after using a Beauty of Joseon product. What should I do?

Is Beauty of Joseon a cruelty-free brand?

How can I store the products after opening?

Does the rice ferment filtrate used in the Relief Sun contain alcohol?

Is it okay if a teenager use Beauty of Joseon products?

Is it okay if a toddler use Beauty of Joseon products?

The product froze during the shipping. Is it safe to use?

Can pregnant or breast-feeding women use it?

What are the benefits of Hanbang (traditional herbal) ingredients that are used in Beauty of Joseon products?

Can I still use my SPF after storing it in a hot place with a direct sunlight for a few hours?

Which of the Beauty of Joseon products are vegan?

Is this a Muslim-friendly brand with a halal certification?

How can I verify the authenticity of the product?

Which of the Beauty of Joseon products are fragrance-free?

Products

Do you have a wholesale program?

I’m an UGC creator. Can I enroll in Beauty of Joseon’s PR list?

Wholesale & Partnerships

How can I find the best Beauty of Joseon products for my skin type?

How often should I reapply sunscreen for optimal protection?

Skincare Tips & Recommendations

How are Beauty of Joseon products different from other skincare brands?

What is the address and business hour of Beauty of Joseon Samcheong Flagship Store?

How can I process a return?Updated 5 months ago